Badge number (on the front and back windscreens of the taxi), Plate number (underneath the registration number of the taxi, and inside the passenger compartment), Private Hire Vehicle roundel number (on the front and back windscreens of the taxi), Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, London Fire and Emergency Planning Authority. Westfield Avenue If you are still unhappy you may ask for a final review by writing to: General Manager If you are a developer, details of the Passenger Information … Reports will be used to inform future deployments. Lost Property . To contact us about a licensed taxi or private hire driver or operator: 1. online via our taxi and private hire comment form 2. call us on 0343 222 4000 (09:00 - 17:00, Monday to Friday excluding bank holidays) We license London's taxi and private hire drivers to ensure a safe and reliable service for the public. Sometimes it's quicker for us to help by giving you a call. To contact us about a licensed taxi or private hire driver or operator: To contact us about licensing or any other element of our service: There is information available about the types of licensing queries you can contact us about. If you would like to book a minicab or other licensed private hire vehicle then please use TfL's Passenger Information service.. In light of these factors, we have decided to extend the deadline for compliance with the ELR to 30 September 2021, … private hire driver renewal application, please contact TPHRenewals@tfl.gov.uk • Online driver renewal assistance – For help with your online driver renewal application, please contact TPHOnlineEnquiries@tfl.gov.uk. Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. Posted on April 12, 2018. The PCO licence is valid for 3 years and is issued by the PCO (Public Carriage Office), who are part of Transport for London (TfL). We are also the enforcement authority and work closely with the Metropolitan and City of London Police services to ensure that drivers, operators and vehicles are compliant with taxi and private hire legislation, regulations and policy. Transport for London London Taxi and Private Hire. If you are unhappy with the response you receive then you may follow our complaints procedure as outlined below. You need to apply to Transport for London (TfL) to drive a taxi or private hire vehicle (PHV).Check with TfL to see if you’re eligible to become a taxi or PHV driver.. If a full investigation is required then we may need a little longer but we will keep you informed of the progress of your complaint. This process should not be used by taxi or private hire licensees to appeal our decision to refuse, suspend or revoke a licence. Tell us in your own words about the service or incident you want to comment on or submit a complaint about. This includes applications for both renewal and new licences. Please include a telephone number within your email as it may be necessary for one of our team to call you to resolve your issue. Stratford, London Customer Correspondence Manager We now have our own dedicated Twitter account where we provide useful information to the Taxis and Private Hire trade, please follow us at @tfltph. Tag: tfl contact private hire. The Local Government Ombudsman Click here - we can forward your call to our TfL call connection number Now Calls cost £1.50 connection fee plus £1.50 per minute plus your network providers access charge. If you would like to book a minicab or other licensed private hire vehicle then please use TfL's Passenger Information service. As a taxi or private hire customer, applicant or licensee there are several ways you can contact us. Your personal information will be properly safeguarded and processed in accordance with the requirements of the Data Protection Act 1998. An English language requirement applies to all applications for private hire drivers licences received by TfL on, or after, 14 October 2016. If you want to use a vehicle for private hire work, you’ll need to have it licensed by TfL. Thank you for your request received by Transport for London (TfL) on 4 January 2021, asking for information about Taxi and Private Hire licence applications.. If you have made a complaint, we will investigate the incident that you have reported and may contact you to ask for further information or to provide you with feedback. Operators must also inform TfL of any changes to information they have provided or any new address used to comply with the Requirement. London Taxi & Private Hire PO Box 177 Sheffield S98 1JY . Update September 2017 TfL’s Finance Committee 15 September 2017 considered the consultation outcomes. Wing-over-Station, 55 Broadway, London, SW1H 0BD. Your taxi must be inspected by TfL … If you have witnessed a road traffic incident or an offence on the roads then this can be reported directly to the police. Contact Taxi & Private Hire. Taxi and Private Hire If you would like to book a minicab or other licensed private hire vehicle then please use TfL's Passenger Information service.. 1 . private hire driver renewal application, please contact TPHRenewals@tfl.gov.uk • Online driver renewal assistance – For help with your online driver renewal application, please contact TPHOnlineEnquiries@tfl.gov.uk. You can report touting or other illegal cab activity by submitting a form to us. MOT requirement, vehicle age limits, partitions in private hire vehicles (PHVs), face covering compliance activity and the Department of We will respond to your complaint within 10 working days. Private hire operator licence checker If you would like to book a minicab or other licensed private hire vehicle then please use TfL's Passenger Information service. On some occasions, we may need to share your information with associated organisations or their agents for these purposes. London Taxi and Private Hire. Eligibility. Step 2: Complete Enhanced CRB Check. Taxi delicensing. Transport for London Not signed in: Sign In Inspection Home Posted on April 12, 2018. The Committee agreed changes to the licence fees for Private Hire Vehicles (PHV) … purpose of administering the licensing and inspection regime for taxis and private hire vehicles. for taxi and private hire drivers. Details of TfL services and when they will and won’t (when demand for TPH services may be greater) be operating over the festive period are provided here and here. Private hire operator licence checker If you would like to book a minicab or other licensed private hire vehicle then please use TfL's Passenger Information service. If you need to update your details please contact customer services on 0343 222 4444. This Notice contains important information about licensee mental health, the Staples Corner (NSL) Vehicle Inspection Centre, PPE support available for drivers assisting with the UK Coronavirus … Since 1 January 2018, emission standards for taxis and private hire vehicles new to licensing have changed. include contact details of police or any witnesses if needed. TFL – Taxi and Private HirePalestra 4th floor (Green zone) 197 Blackfriars Road London SE1 8NJ. Fourth Floor - Area 4B Can I withdraw from the scheme if I am not happy with the offer? Again, if you’re not sure how to do this, just come in and see us. To help us process your feedback, let us know what kind of comment you're leaving. This Notice provides updated information for taxi and private hire licensees on vehicle licensing, the 2. nd. Add new bus. Vehicle licences for private hire vehicles Apply. Notice 03/21. Licensed hackney carriages (taxis) can only pick up fare paying passengers off the street in the area where they obtained a taxi license. Send us your enquiry or feedback by using our web form. PO Box 4771 Contact us By phone: Call 0343 222 1234 (Charges may apply). This Notice provides an important update for taxi and private hire (TPH) licensees following the Prime Minister’s statement to the House of Commons on coronavirus1 (Tuesday 22 September) that included the mandating of face coverings for taxi and private hire passengers and the Government’s response to the rising number of coronavirus cases. 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