To ensure accuracy and expedited processing, it's important you understand what types of loans you have and use the right contact information. When you apply for new credit, potential lenders may review your full credit report but they often make decisions based on your credit score. The weight any particular lender gives to credit scores varies by lender and is entirely determined by the lenders themselves. Get answers to your questions at our COVID-19 Student Loan Support Center, Do you have student loan interest to claim? After the transfer to Navient in early 2014, up to 11 late payments per account have popped up on my credit report by you. Additionally, at some point in the process, Navient began reporting the same loan TWICE to the credit bureaus, using identical loan numbers but one loan having additional digits at the end, so now I have a duplicate loan showing up on my credit report.I discuss this issue while on the phone. Navient is one of the largest student loan servicers in the country, with millions of borrowers using it to repay their federal and private student loans. Be sure to provide sufficient documentation with a detailed explanation for the basis of the dispute. P.O. These individuals work for Sallie Mae or Navient, but they should be in a position to rectify any errors made. Attn: Credit Bureau Management Check out some of their stories, and find out how we’re working to make student loans better. The Fair Credit Reporting Act is a federal law that dictates how financial institutions – such as Navient – provide information to the consumer reporting agencies. Navient Corporation and its subsidiaries, including Navient Solutions, LLC, are not sponsored by or agencies of the United States of America. 1/17/2018 6:18 PM. All rights reserved. If you ever struggle to make your student loan payments, let us know. Navient is a U.S. corporation based in Wilmington, Delaware, whose operations include servicing and collecting student loans.Managing nearly $300 billion in student loans for more than 12 million debtors, the company was formed in 2014 by the split of Sallie Mae into two distinct entities, Sallie Mae Bank and Navient. Join to Connect Navient. Your credit report is a record of your history as a borrower, maintained by a consumer reporting agency based on information reported by your existing and prior lenders. Navient is a provider of education loan management and business processing solutions for education, healthcare, and government clients at the federal, state, and local levels. We do not produce credit scores. Carey Matthews Contact Information. Download the latest versions: CORA – powered by Artificial Intelligence (AI) – can help you find the right repayment option for your situation. What this means to you, how Federal Student Aid partners with loan servicers, list of our trusted federal student loan servicers. If traditional customer service does not work, Sallie Mae and Navient both have customer service advocates. Even prior to being on this low interest rate […] Navient and the Navient logo are registered service marks of Navient Solutions, LLC. Box 9500 Navient also has been sued by five states, including California, Illinois, Pennsylvania, Washington and Mississippi, who have alleged improper actions on behalf of student loan borrowers. Just log in to your account, launch CORA, and start exploring your options. If you are not running the latest version of one of the major web browsers, consider upgrading. We have options that could better fit your situation, including plans based on your income. They forced the entire call center to transition to private credit collections with no ultimatum and it was done without warning and only 1 full week of training even though many had no … © 2021 Navient Solutions, LLC (NMLS #212430). What this means to you, how Federal Student Aid partners with loan servicers, list of our trusted federal student loan servicers, Income-Driven Repayment (IDR) plans for federal student loans. Wilkes-Barre, PA 18773-9655. Unfortunately, such significant control over debt collection comes at a cost. Navient has been locked in litigation with the Consumer Financial Protection Bureau since 2017 over alleged widespread abuses in the collection of education debt payments. Defendant Navient Corporation is a loan management, servicing, and asset recovery company and is a Delaware corporation . Navient currently services over $300 billion of government and private student loans. Attn: Credit Bureau Management Navient Corporation, Navient Solutions, Inc. and Pioneer Credit Recovery, Inc. This has ruined my credit. Access Carey's Contact Information . Navient Attn: Credit Bureau Management P.O. This system and equipment are subject to monitoring to ensure proper performance of applicable security features or procedures. Navient Corporation and its subsidiaries, including Navient Solutions, LLC, are not sponsored by or agencies of the United States of America. Refinancing with Navient is a good option if its NaviRefi program offers you the lowest interest rate and you're an existing Navient customer. When information is reported accurately, the Fair Credit Reporting Act does not permit Navient to reverse or provide courtesy retractions of information to consumer reporting agencies. Wilkes-Barre, PA 18773-9635, Navient Refer to your browser’s preferences or online support section to learn how to clear the temporary files. I have since rehabilitated my federal loans, and am on a .01% interest rate for my private loan (owned by navient, serviced by asset recovery? Understand the meaning of your score and practice good credit building habits. Re-certify your income annually on, Watch out for companies that offer "student debt relief.". Please refer to your browser’s preferences or online support section to learn how to enable cookies. Navient is facing multiple lawsuits from the Consumer Financial Protection Bureau (CFPB), and Illinois, Washington, and … If you are having difficulty logging in to your account, this information may help you. ’ t qualify for a “ break ” on a credit report Experian... Cookies are disabled, you are having difficulty navient credit bureau management in to your account, launch CORA, and so I... Result navient credit bureau management our trusted federal student loan repayment is always to furnish accurate and reporting! 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